Dissertation Breakthrough Session Agreement

This Agreement ("Agreement") is entered into by and between Dr. Marvette Lacy ("Coach") and [Client's Full Name] ("Client") for the Dissertation Breakthrough Session.

1. Program Description

The Dissertation Breakthrough Session is a coaching program designed to provide personalized support, accountability, and guidance to help the Client make consistent dissertation progress over 90 days.

Program Includes:

• 1 (45-minute) Session: Initial session to create a customized 90-day roadmap with specific goals and priorities.

• Customized tools and resources to support the Client’s writing process.

• Unlimited email support for questions and guidance between calls for (7) days.

2. Investment

The total investment for the program is $150, paid in full at checkout.

Payment Terms:

• Payments will be processed via [Payment Platform: Stripe, Klarna, Afterpay, etc.].

• Payments are non-refundable, as the program is designed for committed scholars. No additional payment plans will be offered.

3. Scheduling and Attendance

• Clients will receive a calendar invite with a Zoom link for all designated sessions.

• Rescheduling: Clients may reschedule calls with at least 24 hours' notice by emailing [email protected].

  • In case of emergencies, notify the Coach as soon as possible via the same email. Other communication channels will not be accepted for rescheduling.

• No-Call, No-Show Policy: Failure to show up for a session without prior notice will result in forfeiture of the session.

• All sessions must be completed within 30 days of payment. Unused sessions after this period will be forfeited.

4. Client Expectations

To maximize results, the Client agrees to:

1. Attend the coaching session as scheduled and come prepared with complete requirements and questions.

2. Implement action steps agreed upon during sessions.

3. Schedule their coaching session within 7 days of payment to secure their spot.

4. Communicate any concerns or dissatisfaction during sessions or in writing to [email protected].

5. Coach Expectations

The Coach agrees to:

1. Provide personalized coaching, feedback, and accountability to support the Client's goals.

2. Respond to emails within 2 business days (Sunday through Thursday).

3. Offer tools, resources, and actionable steps tailored to the Client's dissertation needs.

4. Maintain confidentiality regarding all Client information shared during the program.

6. Email Support

The Client may email the Coach for questions, updates, or support between sessions. While emails are unlimited, the Client agrees to keep emails concise and focused on program-related topics. The Coach will respond within 2 business days.

7. Program Completion

• The program duration is one 45-minute session to be completed within 30 days of payment.

• Unused sessions or failure to schedule within this timeframe will result in forfeiture of services.

8. Dissatisfaction Policy

If the Client is unhappy with the service provided, they must communicate their concerns:

1. During coaching sessions, OR

2. In writing by emailing [email protected].

The Coach is committed to addressing concerns promptly to ensure a positive experience.

9. Confidentiality

The Coach will maintain strict confidentiality regarding all information shared during coaching sessions and emails. Client information will not be shared without explicit written permission.

10. Liability Disclaimer

The Client understands that coaching is not therapy, counseling, or legal advice. The Coach’s role is to provide guidance, tools, and accountability to support the Client's progress. Results are dependent on the Client’s effort, commitment, and implementation.

The Client agrees to hold the Coach harmless for any decisions, outcomes, or actions taken as a result of participating in this program.

11. Agreement Acceptance

By completing payment, the Client acknowledges and agrees to the terms outlined in this Agreement. This Agreement is binding and effective as of the date of payment submission.

Welcome Letter: Upon payment, the Client will receive a Welcome Letter with instructions for scheduling their first session and accessing program materials.